Already an edf customer.
Top up electric online edf.
Easy online smart home is available to dual fuel or electricity only if there is no mains gas supply customers with standard and economy 7 meters.
If this isn t possible call our dedicated prepayment line on 0333 200 5110 and our team will support you.
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Choose your service select either electricity or gas from the service menu depending on which meter you want to top up.
It s really easy to do just follow these simple steps.
Low price based on switching to edf energy s easy online tariff.
We also operate a friendly non disconnection policy on most meters.
You can top up a maximum amount of 49 per transaction on your key or card and your electricity meter will hold up to 249.
I need to top up my smart pay as you go meter with my unique transaction reference number utrn sometimes you have to manually add the credit onto your smart pay as you go meter for example you re running out of credit you ve topped up but your credit hasn t reached your meter.
If you re self isolating you may use more energy than normal.
Visit our smart meter top up website once you re there click top up now.
Get the app from the apple app store or google play store.
When you top up online your top up goes into a dual balance which can be used for both gas and or electricity as you use them.
For complex meters please call customer services.
Set up auto top ups and view your top up history.
Read our energy efficiency advice.
Unit rates and daily standing charge for all regions compared with blue price protection blue heating protect connect control2 and standard variable.
This tariff is available for a limited time only and can be withdrawn from sale at any time.
Gas meters hold a maximum of 999.
If you re self isolating where possible arrange for a friend family member to top up your key or card for you if it s safe to do so.
For example top up 10 and that credit is available for both gas and electricity.
You can top up online by using our online payment system provided by paypoint.
This is based on typical consumption value 12 000 kwh gas and 2 900 kwh electric on a standard meter paying by direct debit.
If you can consider topping up more than you normally would to reduce the risk of running out of credit.
You can also top up calling our automated phone number 0333 200 5108 1 or in a shop with a paypoint symbol.
